Contact information
Contact Us
Have a question or concern?
Our small yet dedicated team is here to assist you. Please feel free to email us, and we will respond within 24 hours. We kindly ask that you refrain from sending multiple messages, as doing so may inadvertently delay our response time.
Customer Support
For order inquiries, general questions, or assistance:
inquiries@petalsandpoison.com
Please be mindful of fraudulent email addresses. This is our official contact and the only one monitored by our support team.
SMS Messaging Disclosure
Your privacy is important to us. If you’ve opted into SMS communications, please note the following:
We do not share your SMS opt-in information with any third parties for marketing or unrelated purposes. However, we may share your consent status and relevant personal data with trusted service providers who assist in the delivery of our text message services—such as telecommunications partners and messaging platforms. These disclosures are strictly limited to what is necessary for secure and effective message delivery.
If you have any questions regarding our privacy practices or communication policies, please don’t hesitate to reach out.