December 2021 Announcement
Petals & Poison is soft closed from December 10th 2021-January 3rd 2022.
All orders placed between then will be shipped starting the first week of January 2022!
Thank you, Merry Christmas, Happy Holidays, & God bless!
November 2021 Announcement
Due to the surge in packages and delays in shipment with USPS, it is highly suggested to choose PRIORITY SHIPPING for Domestic and International orders. This way if USPS somehow loses your package, we can file for a claim for you to get your full money back. With First Class shipping, you will not be insured. I am unfortunately not liable for missing deliveries or late deliveries, and by purchasing an item with "standard" shipping, I unfortunately cannot give refunds or send out new items. Thank you for your support and understanding!
By completing your purchase, you are acknowledging the above statement.
January 2021 Announcement
UK SHIPPING UPDATE:
New brexit rules require businesses to register for a VAT #. I currently do not have the proper implimatated on our website to automatically charge VAT and I do not currently have a VAT registered. Due to this change, all orders to the UK will be suspended for now. I apologize for any inconvenience. Any order from the UK will be automatically refunded.
March 2020 Announcement
To my dearest followers,
It has been a very overwhelming time in our current world. I wanted to write to ensure that I am continuing to prioritize the health and wellbeing of you, my customers. Like many of you, I have spent the past few weeks learning more and more about the coronavirus (COVID-19). I‘ve been working as quickly as I can to make the proper adjustments to my work and current operations. I am following the latest guidance from the CDC, WHO, and other government organizations and I am taking extra precautions to help protect your health. While I have always taken great pride in the hygiene standards and cleanliness of my shop, I wanted to ensure peace of mind for those who purchase from me.
• Each item will be continued to be cleaned and disinfected before shipment.
•Teas have always been carefully handled using disposable food safe gloves, disposable food safe counter covers, as well as preventative measures such as masks, hair nets, and a commercial kitchen.
•Orders will be shipped once a week, usually every Thursday, to avoid going outside as much as possible.
Cut off time for your order to be shipped is the Tuesday before at 10 PM PST
I will continue to be doing this as safely as possible. Thankfully, since my shop is online, my products will continue to be available to those who wish to order online. I will continue to closely monitor the situation, and will continue to commit to doing everything I can to protect your health and wellbeing.
I also wanted to extend out the offer of prayer requests.
During this anxious and uncertain time, I want to be able to be there to pray for you and with you for the things that you need. This service doesn’t cost anything. It is just something I have always offered and have made a point to consistently and obediently reach out to those who need prayer. You don’t have to be specific, and all prayer requests will be confidential.
Thank you so much & God Bless,
Jená of Petals & Poison